Hello!

 

I’m Jennifer Wagner, a talented technical writer with experience in the telecom industry. I bring an in-depth knowledge of current communications technologies to the table. I’m also an experienced instructional designer. I have many years of tutoring experience at multiple colleges, and I’m a licensed substitute teacher for my local school district. I love working with engineers and architects to create complex, clear, and beautiful documents. I also love working with students to make sure everyone understands what’s needed to move forward in the learning process.

 

It’s satisfying to take complicated topics and information and create an understandable text; this brings teams together like nothing else. I have extensive experience with Microsoft Office and Visio, and I’m comfortable creating and using custom styles or published style guides such as Chicago, Microsoft, and others. My experience as a systems administrator for both Mac and PC machines lets me discuss complicated topics with systems engineers and architects. I’m also experienced with instructional design; I have made hundreds of courses in Articulate Storyline and converted documents from Word to a SCORM format for learning management platforms.

 

Education

 

Graphic Design / Web Design Certificate In Process

University of Denver Master of Arts (English) 2006

California State University, Northridge Bachelor of Arts (Creative Writing) 1993

Grove School of Music Associate of Recording Engineering 1988

I’m currently in a certificate program for Graphic Design with an emphasis in Web Design from a local college. I am learning a lot about Git, Docker, Adobe Creative Cloud, XML, DITA, and other modern tools. I also hope to hone my design skills. I’ve done HTML and CSS before, but it was always a side activity, done as quickly as possible. Now I’m glad I have the opportunity to learn it like I should. I also hope that this will lead to more work in a robust publishing environment.

 

Editing

 

Two books sailed easily into a successful print run:

• Positive Philosophy: Ancient and Modern Wisdom to Create a Flourishing Life by Sanj Katyal, M.D., 2014.
• The Gluten Free Fat Loss Plan by Allison Westfahl, 2011.

 

Portfolio Examples

 

Because so much of my work is protected by client confidentiality, I have removed most of my portfolio from my site. I am happy to show you examples of my work. Please set up an appointment or interview. These examples show my ability to work in different formats and environments. 

New Printers Procedure Example (Word)
Editing Example (PDF)
Recipe Example (PDF)
Mustang Story (LMS SCORM example / HTML5)